Situation

• A top ranked private university with 2,000 faculty and staff experienced significant use and abuse of sick leave
• Existing programs were complex, promoted entitlement
• Faced $6M annual cost and $5M in liability

Approach

• Redesigned leave and disability programs to:
  • Fit desired employee value proposition
  • Drive accountability and workplace behaviors
  • Simplify programs and administration

Results Include

• An improved workplace culture
• Improved manager toolbox
• Drastic Improvement in relationship between employee and manager
• More accountable and reliable workforce as measured by:
  • 52% reduction in unscheduled absence
  • 72% reduction in extended absence
• With additional value of improved employee relations as measured by:
  • 95% reduction in related employee relations issues
  • 29% reduction in high performer turnover and
  • 36% increased low performer turnover